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PLM Process & Systems Support Job - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Westborough, MA Westborough, Massachusetts |
About this job
PLM Process & Systems Support needed for a contract to hire opportunity with Yoh's client located in Westborough, MA
The Big Picture - Top Skills You Should Possess:
- Must have PLM support experience
What You'll Be Doing:
- Actively support our PLM software user base. This person will need to troubleshoot and will have admin access to the system to help resolved issues. Think of this as an IT support position, but specifically for a PLM software.
- Actively support the roll out of our process & system capabilities within the Life Sciences PLM platform and ensure long term sustainability/adherence.
- The Process & Systems support consultant will engage with local team as well as a virtual, cross-functional team, and drives clarity on support issues that arise.
- Develop and maintain support documentation, best practice, leverage potential synergies, and document common processes and tools/systems where appropriate.
- Manage support tickets and questions, as well as user training of our PLM solution and processes and ultimately increase customer satisfaction.
- Support the 'user community' (within area of responsibility) and report to the central PLM team for any functional input (e.g. enhancement requests)
- Will have PLM solution administrator tasks to support urgent requests that require Admin rights in the system.
- Translate high-level business requirements into detailed functional specifications and manage requests for changes to the specifications.
- Train and communicate on standardization
- Effectively communicate status, progress, issues, risks, plans to manager..
What You Need to Bring to the Table:
- Bachelor's Degree or equivalent
- Excellent communication skills: able to clearly communicate information in an easy to understand manner; able to deliver message effectively verbally and in writing.
- Demonstrated effective interpersonal, teamwork, networking skills, collaboration.
- Strong analytic skills, creative and business focused/result oriented problem solver
- Change agent with energy, passion & enthusiasm to support and drive change
- Ability to make decisions under pressure and take ownership for assigned tasks.
- Ability to multi-task & handle tasks with competing priorities effectively
- Familiarity with ISO, FDA and other regulatory standards
Bonus Points! Otherwise Known As Preferred Qualifications:
- Demonstrated experience and functional knowledge of PLM related systems/tools
- Demonstrated experience/knowledge of Quality Management System related tools
- Demonstrated experience with regulations in the Medical Device and/or Pharmaceutical industries
- Demonstrated/Documented LEAN skills
What are you waiting for? Apply Now!
Recruiter: Patrick Lindsley
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more !
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. to contact us if you are an individual with a disability and require accommodation in the application process.
J2W: INFOTECH
TAX TERM: CON_HIRE_W2
J2WNWIT
Ref: 1064766
Enterprise: IT & Telecom
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