Jewelry Sales Associate - Full-time / Part-time

Department: FMJ Store
Position Type: Employee
Position Reports To: JLY Manager
Position Supervises: N/A
Pay Level: N/A - hourly
FLSA Status: Non-Exempt / Non-union
 

 

Position Summary:

Assist customers in such a manner as to create a desire for the products and/or services, meet sales goals, display merchandise, as well as responsibly perform operational functions. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
• Provide product knowledge, features and benefits to all customers when presenting merchandise
• Inspect and clean customers' jewelry
• Estimate jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Suggest designs for custom jewelry
• Deliver warranty and protection plan documentations to customers
• Take payments or obtain credit authorization
• Gift wrap merchandise for customers
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Perform cashier functions
• Maintain profitability of location through sales and proper shrink and expense control
• Respond to verbal customer comments/complaints
• Participate in the inventory process
• Complete case counts
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• High school diploma or general education degree (GED) plus 6 months jewelry sales experience; or combination of relevant education and experience.
• Minimum 18 years of age
• Ability to pass drug test
• Ability to work weekends and holidays on a regular basis
• Ability to work overtime on an occasional basis
• Maintain confidentiality
• Accuracy/attention to detail
• Familiarity with industry/technical terms and processes

Desired Previous Job Experience:

• Knowledge of Fred Meyer policies, procedures, and organizational structure

 

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click .
 

Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: None
Shift(s): [[mfield4]]
Regions: Midwest

States: Texas
Keywords: jewelry, sales, retail, marketing