Seasonal Store Associate - Banana Republic - Congress Park Centre

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Note: Seasonal assignment will have an end date based on business need.

The Seasonal Store Associate (Brand Ambassador) is responsible for generating sales by engaging and connecting with customers and maintaining a neat, clean and safe working and shopping environment.

Creates a positive, welcoming experience for customers

• Demonstrates a customer first mindset while working in the store
• Educates customers on our product, offers, promotions
• Connects with customers by asking open-ended questions
• Speaks with knowledge and confidence to customers about styles and fit.

Delivers customer service to increase sales

• Drives store sales by suggesting items to meet needs.
• Upholds all store policies and procedures.

Ensures that merchandise and store are easy to shop and accessible to customers

• Maintains the store to meet brand standards.
• Executes all operational processes effectively.

Contributes to a positive working environment

• Demonstrates values and behaviors consistent with our culture.
• Provides support to employees through sharing of knowledge.
• Assists team members in customer interactions.
• Completes tasks as directed by a leader.

• Previous experience in retail preferred.
• Ability to demonstrate strong customer focused service.
• Ability to communicate effectively with customers and employees.
• Ability to receive feedback and take action when appropriate.
• Ability to meet brand availability requirements.
• Ability to lift and carry 30 lbs.
• Ability to maneuver around sales floor and stockroom.

This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.