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Customer Service in Service 1500 Sign On Bonus Billing Disputes Expert Unit - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Sioux Falls, SD Sioux Falls, South Dakota |
About this job
Description
Visit us on-site:
Monday through Friday 9:00am to 4:00pm
701 E 60th St North Sioux Falls SD 57104
Building #1 Main Lobby
605-373-7909 or 605-331-7030
We have classes starting for the Billing Disputes Expert Unit on 12/14/15 and 12/28/15.
At Citi, we’ve been tackling the world’s toughest challenges and seizing its greatest opportunities for over 200 years. The financial solutions we create for our clients achieve outcomes that truly shape communities, businesses and the larger world of finance.
Achievements with impact: that’s what drives us. How about you?
We are looking for highly motivated, energetic and dedicated individuals to fill the role of Service Associate 3 in Billing Disputes. These roles are fast-paced and challenging positions that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication.
On a day to day basis our Service Associate 3 in Billing Disputes will be called on to provide personalized, professional service to our clients as their advocate in opening disputes, providing the status on existing disputes and identifying security concerns for our clients. Responds to inbound phone inquiries from clients and if applicable, contacts merchants to help resolve billing issues.
Citigroup Inc. and it subsidiaries (“Citi”) are equal opportunity employers (M/F/D/V) and do not discriminate on the basis of any legally protected status or characteristic.
About our location:
The Sioux Falls site is a strategic site for Citigroup, with multiple lines of business located on campus. We are seeking career minded individuals who desire to take advantage of the multiple career paths available within our organization.
Together, we serve Citi’s Consumer and Commercial banking division, helping clients from all over the world find answers to their financial questions.
We accomplish this all within a state of the art facility which contains a cafeteria, fitness center, and an award winning child care and learning center. In addition, our team members enjoy an extensive and highly competitive benefit package that includes a comprehensive insurance plan, matching 401K program, and a tuition reimbursement program.
SAJ605
Qualifications
We find that in order to be successful in these roles Representatives should have:
· Minimum 1 year of customer service experience (financial services, call center, retail, etc.)
· Excellent communication, decision making, persuasion and problem resolution skills
· Experience working in fast-paced, goal oriented and team based structured environment
· Proficiency with Windows based applications (ability to navigate within multiple screens)
· High School Diploma, GED or relevant experience required
· A strong interest in continued learning and career advancement opportunities
HTFTO
- Primary Location: United States,South Dakota,Sioux Falls
- Education: High School Diploma/GED
- Job Function: Operations Customer Service
- Travel Time: No
- Job ID: 15100489
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