Retail Selling Specialist

Overview:

The Selling Specialist provides an exceptional customer experience by working closely with customers to meet their needs.
Responsibilities:

• Initiates contact with the customer in the store and helps the customer feel welcome
• Assesses the needs of the customer and provides the appropriate level of service and expertise
• Communicates with customers about style, quality and value of our products
• Aware of in store promotions and communicates them to customers
• Builds repeat customer through excellent customer service and use of mailing list
• Aware of store sales plans and results
• Ensures personal sales productivity goals are met
• Maintains all visual standards
• Completes assigned duties in a timely manner with attention to details
• Operates cash register with accuracy and efficiency
• Actively listens and accepts direction and guidance from management
• Maintains a positive, upbeat and energetic demeanor
• Other duties deemed necessary

Qualifications:

• HS Diploma required
• Prior retail or customer service experience necessary
• Luxury goods experience a plus
• Adhere to attendance and punctuality standards
• Strong communication and conversation skills; Outgoing, courteous, genuine and approachable
• Self-confident and mature, with a positive attitude and approach to work
• Strong Customer Service skills in a retail setting
• Basic fashion and style trend knowledge
• Ability to work flexible hours

*hours may vary due to regulation set forth by specific states.