Provider Data Analyst - Wisconsin - Full-time / Part-time

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)  
The Provider Data Analyst is responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Provider Data Analysts develop and maintain standards for database integrity and quality assurance, coordinate corrective activities to clean database and retain users, and manage communication processes with other departments regarding database improvements. Other responsibilities include conducting audits and providing feedback to reduce errors and improve processes and performance, maintaining current provider data to ensure the quality of the network, and may be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles. 
Primary Responsibilities:

Develop and test automated processes
Assess and interpret customer needs and requirements
Identify solutions to non-standard requests and problems
Solve moderately complex problems and/or conducts moderately complex analyses
Provide explanations and information to others on difficult issues

Required Qualifications:

1+ years of data analysis and/or audit experience within the healthcare industry
Intermediate level of proficiency with MS Office software programs and database management systems (Excel, PowerPoint)
Preferred Qualifications:

1+ years of experience with FACETS, Pulse, or NDB
Experience with PhyCon
2+ years of customer response/customer service experience
Skilled at problem solving, follow-through and resolution
Intermediate level of proficiency in tracking, trending and reporting on metrics
Strong organizational and interpersonal skills
Excellent communication, time/project management, problem solving, organizational, and analytical skills
Undergraduate degree
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.