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in Chatsworth, CA

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Hours Full-time, Part-time
Location Chatsworth, California

About this job

POSITION OVERVIEW:

The delivery driver's primary function is to deliver and distribute Nestl Products. Additional responsibilities include: delivering and unloading palletized orders; checking product quantities for accuracy, and maintaining all necessary paperwork. Delivery Drivers manage customer expectations regarding delivery and receiving instructions as well as managing backroom storage. The Delivery Driver is required to effectively communicate with sales personnel and management while maintaining all Federal and State and D.O.T. regulations and requirements.

PRIMARY RESPONSIBILITIES:

* Decision Driving skills including proper following distance, proper eye lead, proper stopping distance, checking intersections, using safety wedge, proper use of horn, left/ right turn execution, seat belt use, checking and scanning mirrors, proper speed maintained, proper lane observance, parks in appropriate locations and avoids backing-up.

* Know the Accounts (check-in practices, tendencies of other vendors, etc.) and create rapport with appropriate staff members in all accounts, to gain trust and build a positive working relationship. Communicate with staff by name during deliveries, and exhibit a professional, polite & assertive demeanor. Respond to customer requests, and forward customer requests on to sales representative or management as needed. Communicate with sales representative or customer service center on special needs accounts or depots.

* Follow the strategies and procedures outlined in the Work Methods Manual as verified on work-withs. Eliminate waste and maximizes productivity through Work Methods (Establish a routine, control the situation, sense of urgency, be proactive, Keep product mobile, no re-work, etc.).

* Adhere to planned routing stop sequence, to meet open/close receiving time windows and minimize overall mileage & travel time. Follow prescribed travel path, adjusting to mitigate delay only when necessary.

* Maintain neat and orderly backrooms, pick up credits on appropriate basis, place loads in proper freezer area, follow store procedures, and complete paperwork appropriately. Be mindful of fragile product, always handling carefully.

* Complete proper paperwork for returns, miss-picks, and transfers. Physically return product to warehouse when needed. To achieve above expectation when physical inventory is completed the variance should be zero.

* Conduct activities in a safe manner, follow corporate safety guidelines and requirements (no cell phones while driving, pre-trip/ post-trip inspections, proper bending, hand safety, etc.), use PPE, proactively address any unsafe conditions observed, locks vehicle, and completes DOT paperwork. Keep a clean and orderly cab and trailer.

* Prepare truck for operation by inspecting and documenting general condition-validating adherence to DOT standards.

* Demonstrate Decision Driving skills including proper following distance, proper eye lead, proper stopping distance, checking intersections, using safety wedge, properly using horn, left/right turn execution, using seat belt, checking and scanning mirrors, maintaining proper speed, observing proper lane, park in appropriate locations and avoiding backing.

* Respond to change with positive attitude, offers suggestions for improvements to increase effectiveness of change, support new initiatives, and maintain an open mind.

* Delivery to network of cross-dock facilities inclusive of moving route trucks into loading position and loading of product onto route trucks in the appropriate route and store sequence.

* Responsible for timely delivery to distributor customers and verifying case quantities to ensure over, shorts and damages are accounted for at the customer dock.

* Responsible for pick up of raw backhaul orders based on daily dispatch assigned.

* Communicate directly with management and team members on issues, openly shares ideas with others, encourage performance in others, give feedback when needed, train new employees when applicable.

* Responsible for updating and providing accurate store receiving windows to be adjusted in Roadnet.

* Other duties as assigned

JOB ESSENTIALS/ ATTRIBUTES:

* Drive business growth, drive for results, win in the market place.

* Self-starter, gets involved quickly, takes on difficult tasks with enthusiasm.

* Takes action to achieve goals beyond what is required.

* Energy: Maintains high activity / productivity level. Operates with vigor, effectiveness and determination over extended periods of time.

* Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity).

* Strives to understand the details. Balances, analyzes and takes appropriate action.

* Communication - Presents ideas effectively, actively listens, and works across functional boundaries with the ability to effectively communicate with customers, co-workers and store personnel.

* Can work in group or alone; oriented towards the good of the whole.

* Able to build solid working relationships.

* Able to effectively deal with change and adversity in the work place

* Demonstrated ability to deliver consistent results while building organization capabilities.

* Manage job professionally and with a high level of organization.

* Able to practice safe working habits at all times.

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