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Hours Full-time, Part-time
Location 2150 W Northwest Hwy
Grapevine, Texas

About this job

We have a part-time/full-time opening for a Wingstop Cashier Grapevine, TX.

Must be able to work various shifts per week.

  • Be authorized to work in the United States.
  • Must have reliable transportation.

Wage: Hourly

Requirements

A restaurant cashier has the greatest perceived responsibility – direct guest contact.

This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures.

The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile.

 

Essential Duties and Responsibilities:

  • Ensure that each guest has a positive, long lasting impression of the Wingstop experience
  • Ensure that safe handling procedures are followed at all times.
  • Immediately notify the Manager on Duty of all safety, sanitation or employee issues
  • Up-to-date knowledge of all product and procedural changes
  • Direct all guest complaints to the Manager on Duty
  • Open and/or close the Restaurant
  • Assist all other positions when necessary
  • Step in for Manager to oversee all aspects of restaurant management
  • Greet all guests in a timely manner (3-5 seconds)
  • Handle all orders and inquires
  • Properly ring in all sales through the POS/register system
  • Ask for add-on sales
  • Collect payment
  • Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages
  • Resolve low level guests issues with efficiency and a good attitude
  • Keep the counter clean and stocked
  • Clean the tables, chairs, doors, windows and dining room floor 
  • Maintain front trash can; clean exterior and empty trash cans 
  • Maintain bathrooms; clean and stock 
  • Restock front beer cooler 
  • Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products 
  • Ability to work independently or minimum supervision

Team Focus

  • Brings issues or concerns to the attention of the supervisor; is willing to ask for help
  • Identifies and introduces new ideas and solutions to create efficiency in the operation
  • Represents the brand and department in a professional and polished manner at all times

Essential Skills:

  • Guest service mentality; has a genuine desire to serve the guests 
  • Maintains a calm, tactful demeanor when dealing with difficult situations 
  • Manages multiple projects and timelines with a sense of urgency and follow through 
  • Well organized and detail oriented. Ongoing learner; exhibits insatiable curiosity and an interest in self improvement 
  • Has an outgoing personality 
  • Strong work ethic

Free meal provided during your shift!