Kitchen Director - Full-time

Reports to: Operator

Position status: Non-exempt

Beginning Salary: Negotiable based on experience

Position Purpose:

As champion of Food Quality and Safety the Kitchen Operations Manager’s mission is to create a loyal and growing customer base by providing the best customer experience. By utilizing quality requirements and systems they will provide the best Chick-fil-A products in our area through speed of service, temperature of food and portion size. They provide a positive influence on all those that come into contact with our organization. Inspire the team to promote a quality, fast, clean and caring environment.

Roles and Responsibilities

Product Knowledge:

Knows fully and executes properly all policies in the Chick-fil-A Restaurant Employee Policy Manual
Understands kitchen cleaning standards
Knows fully and can perform correctly all procedures for kitchen
Develops and makes improvements to kitchen processes and procedures
Knows and implements CFA standards for quality of food, customer service, service speed, attentiveness to details, among others in the kitchen environment.

Operations

Product Quality and holding
Food Safety
Food Cost Control
Waste Tracking
Equipment maintenance
Achieve business and organization goals, visions and objectives

Management

Developing Relationships and caring for their team members
Overseeing kitchen operations
Leadership – Developing Others

Hiring of Kitchen Staff – Involved in employee selection, career development, succession planning and periodic training
Training Certified Trainers of BOH Staff
Auditing and Review: They are responsible for the performance of the BOH employees, making sure that the employees complete their duties in a timely and accurate manner.
Development of team leaders and other team members

Desired Characteristics (traits and behavior needed to perform job tasks with excellence and reflecting the values of your company):

High standards and practices for personal and surrounding environment cleanliness and sanitation
Positive attitude and constructive approach to challenging situations
Eye for detail
Process-oriented
Teacher/Model/Mentor
Effective at empowering and encouraging others
Demonstrates initiative-taking, action-minded, and purposeful behavior
Seeks roles of responsibility
Good problem-solving, decision-making, and conflict resolution skills
People person – good at relationship building
Great communication skills
Active listener
Asks clarifying questions
Delivers clear directions, instructions, guidance
Effective organizational skills- keep track of multiple tasks, situations, people, etc.
Ability to work under pressure with speed and accuracy
Ability to work well within self-directed atmosphere yet work effectively with team members as needed to achieve desired outcomes/goals
Continual learner
Abilities Required (training, education, certifications, methods of task implementation):

Leadership abilities
Experience working with kitchen operations
Understanding of overall restaurant processes and procedures
Ability to apply employee management strategies to ensure efficiency
Knowledge of all food preparation procedures
Knowledge of all cleaning procedures

Physical Requirements:

Ability to lift at least 15 lbs.
Ability to stand and move around at a steady pace a minimum of four hours at a time

Additional Info

You must be hard-working, team-oriented, friendly, honest and have great customer skills.

Required experience:

• Kitchen Leadership Experience: 2 years
• Food Handling Certification ( ServSafe)

Previous Chick-fil-A experience a plus

Work in a Chick-fil-A restaurant
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator
The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

• Flexible Hours...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends.
• College Scholarships...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
• Competitive Pay...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Friendly Place to Work...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.
• Opportunity for advancement!