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Call Center Advocate
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 8186 Old Troy Pike Dayton, Ohio |
About this job
Monday, Tuesday, Thursday and Friday 10am-9pm
Assist callers with routine service inquires.
Resolving caller complaints.
Research, follow up, and resolve all open/pending issues in a timely manner to ensure caller satisfaction.
Appropriately route calls to support departments.
Assist with non-phone work such as incoming faxes and web inquires.
Adhere to all departmental and company policies and procedures.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Assist callers with routine service inquires.
Resolving caller complaints.
Research, follow up, and resolve all open/pending issues in a timely manner to ensure caller satisfaction.
Appropriately route calls to support departments.
Assist with non-phone work such as incoming faxes and web inquires.
Adhere to all departmental and company policies and procedures.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Minimum of 2 years of Call Center experience.
Must be non-smoker.
2nd Shift
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