Loan Specialist

Loan Specialists play a crucial role in helping our customers. From delivering up-to-date information on loan applications to educating potential borrowers about our products, Loan Specialists play a crucial role in helping our customers. This role is a versatile one, often switching gears to assist in document verification, loan servicing and other projects. The Loan Specialist is a key factor in company growth and success by providing a high quality and engaging customer experience.
This role is responsible for several specific tasks:
Having in-depth knowledge of loan products and systems
Handling client inquiries and problems throughout the loan application process
Managing numerous individual customer accounts
Maintaining confidentiality and security of borrower information
Working with internal departments to solve technical issues
Tracking, documenting, and reporting continuous client issues, lending habits and system problems
Providing trustworthy, supportive and individualized customer care
Assisting with document verification and other projects as needed


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

•You work hard and enjoy a rewarding work environment •Excellent communication and written skills •You have proven customer service skills (financial experience is not required, but a definite advantage) •You’re team-oriented and function well in a fast-paced environment •You’ve got strong problem solving skills •The ability to multitask •You possess a courteous and positive attitude •You perform well under pressure Requirements: •Bachelor's Degree or equivalent experience