Cash Applications Specialist

Position Summary:

Primary responsibilities include posting all cash receipts and discounts to customer accounts timely and accurately. Also, applicant will be responsible for reviewing payment logs generated from electronic payment uploads to locate payment discrepancies. Applicant must be organized and detailed oriented.

Post all cash receipts and discounts, to customer accounts timely and accurately from the following sources: lockbox, wires, ACH, EFT’s and electronic imports initiated from credit card transactions and customer transactions.

• Balance posted batches daily.
• Daily credit card payment processing for prepaid sales orders and communicating between billing department and sales for any processing issues.
• Follow up with merchant services for any credit card inquiries regarding the need for additional information in order to insure all merchant transactions are processed properly.
• Identify and log customer payment discrepancies that will be handed off to the A/R research and resolution team.
• Back up team members and participate in projects as needed.
• Must be able to multi-task in a busy office setting.
• Perform other duties or special projects as requested by management.

Qualifications and Experience:

• 2 plus years of cash application experience in a high volume environment.
• Understanding of credit and debit payments, general ledger codes, etc.
• Previous work experience in an environment supporting multiple locations.
• High School Diploma or GED equivalent required.
• Ability to perform at a high level in a fast paced environment.
• Excellent communication skills (verbal and written) with anyone they come in contact with during the course of their work day.