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Software Specialist (Digital Service Repair) - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Oakdale, Minnesota |
About this job
Job ID: 105822
3M is seeking Software Specialist, supporting Oral Care Solutions Division's Digital Service Repair Business Unit located in Oakdale, MN. Be part of what's next!
Job Summary :
This position will be a central point of contact between the various functions within Oral Care, related to NPI, trouble shooting, and general technical support.
Responsible to perform detailed log file analysis; script/tool development and documentation; Lead international support teams, training, and complex issue resolution; L3 technical support for local and global teams; liaison between support team and Sales, Marketing, R&D, and Manufacturing.
Primary Responsibilities include but are not limited to the following:
- Work with Development teams on VOC, design-for-support input, feature prioritization, code analysis, and development input
- Participate on cross-functional teams, coordinate and communicate with Project Managers, Product Analysts, Quality Analysts, and other Software Engineers
- Must be comfortable in fast paced environment with challenging deadlines, and be able to manage multiple tasks and changing priorities
Basic Qualifications:
- Bachelor's degree or higher from an accredited institution
- Minimum three (3) years of software development experience with both system and application levels
Preferred Qualifications:
Education
- Bachelor's degree in Computer Science or equivalent work experience
Software Engineering Skills:
- Three (3)+ years of software experience with Linux platform
- One (1)+ years of experience with relational database development (i.e. Microsoft SQL Server, Oracle, MySQL)
- Python programming and Bash shell scripting
- Familiarity with ssh, public/private key security, ftp, VPN, django
- Solid understanding of multi-tier application design and development
- Experience with Service Oriented Architectures (SOA) is a major plus
Team/Communication Skills:
- Excellent verbal and written communication skills
- Ability to work on multiple projects with frequent interruptions
- Ability to interface at high levels of complexity with customers
- Maintain cool under fire
- Explain technical issues at all comprehension levels
- Patience
- Advanced analytic capabilities
- Ability to take individual initiative and responsibility for assignments
- Ability to quickly learn and apply new tools and technology
Location: Oakdale, Minnesota
Travel: May include up to 10% domestic travel
Relocation Benefits: Are not authorized for this position
About 3M
Do you see the world differently? Are you inspired by how a simple shift can result in big change? Do you share your ideas in the hopes of coming up with something even better by working together? Then join 3M! With 88,000 people around the world in more than 70 countries and $30 billion in sales, 3M is committed to building on our rich heritage by bringing our best to the innovations we create. Be part of improving how people live and work every day. Be part of what's next at 3M! Follow us @3MCareers and learn more at YouTube.com/3MCareers.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Notes: ||Oakdale ||Minnesota ||United States ||N/A ||
3M is seeking Software Specialist, supporting Oral Care Solutions Division's Digital Service Repair Business Unit located in Oakdale, MN. Be part of what's next!
Job Summary :
This position will be a central point of contact between the various functions within Oral Care, related to NPI, trouble shooting, and general technical support.
Responsible to perform detailed log file analysis; script/tool development and documentation; Lead international support teams, training, and complex issue resolution; L3 technical support for local and global teams; liaison between support team and Sales, Marketing, R&D, and Manufacturing.
Primary Responsibilities include but are not limited to the following:
- Work with Development teams on VOC, design-for-support input, feature prioritization, code analysis, and development input
- Participate on cross-functional teams, coordinate and communicate with Project Managers, Product Analysts, Quality Analysts, and other Software Engineers
- Must be comfortable in fast paced environment with challenging deadlines, and be able to manage multiple tasks and changing priorities
Basic Qualifications:
- Bachelor's degree or higher from an accredited institution
- Minimum three (3) years of software development experience with both system and application levels
Preferred Qualifications:
Education
- Bachelor's degree in Computer Science or equivalent work experience
Software Engineering Skills:
- Three (3)+ years of software experience with Linux platform
- One (1)+ years of experience with relational database development (i.e. Microsoft SQL Server, Oracle, MySQL)
- Python programming and Bash shell scripting
- Familiarity with ssh, public/private key security, ftp, VPN, django
- Solid understanding of multi-tier application design and development
- Experience with Service Oriented Architectures (SOA) is a major plus
Team/Communication Skills:
- Excellent verbal and written communication skills
- Ability to work on multiple projects with frequent interruptions
- Ability to interface at high levels of complexity with customers
- Maintain cool under fire
- Explain technical issues at all comprehension levels
- Patience
- Advanced analytic capabilities
- Ability to take individual initiative and responsibility for assignments
- Ability to quickly learn and apply new tools and technology
Location: Oakdale, Minnesota
Travel: May include up to 10% domestic travel
Relocation Benefits: Are not authorized for this position
About 3M
Do you see the world differently? Are you inspired by how a simple shift can result in big change? Do you share your ideas in the hopes of coming up with something even better by working together? Then join 3M! With 88,000 people around the world in more than 70 countries and $30 billion in sales, 3M is committed to building on our rich heritage by bringing our best to the innovations we create. Be part of improving how people live and work every day. Be part of what's next at 3M! Follow us @3MCareers and learn more at YouTube.com/3MCareers.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Notes: ||Oakdale ||Minnesota ||United States ||N/A ||
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