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Lead Training Specialist Job
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Diego, CA San Diego, California |
About this job
Requisition #14741Select LocationSan Diego,CA - Working RemotelyFunctional AreaLearning/TrainingLine of BusinessFacilities MaintenanceJob TypeFull-TimeMinimum Travel Percentage25-50%Relocation ProvidedNo
Company Overview
HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 14,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Summary
Responsible for program management, design, development and delivery. Implement and measure Technical Training and other training as needed. Develop alliance partnerships.
Major Tasks, Responsibilities and Key Accountabilities
- Manages accounts with internal customers at all levels of the business and with Corporate Learning. Develops technical, business acumen, and operations/quality training curricula and/or recommends or utilizes vendor programs that align with company goals.
- Implements and monitors a wide range of training activities for new and existing associates including assessing, tracking, and measuring the effectiveness of training deliverables. Collects and analyzes evaluation data. Works with managers, supervisors, trainers and trainees to ensure that planned actions to support transfer are implemented. Develops and implements plans to support transfer of knowledge and skills to the job.
- Facilitates online and classroom-based training that increases the skills, productivity, and quality of work among participants.
- Participates and/or leads projects that drive intended improvements and results including: Alliance support; Operations / IT support. Serves as SME on special task forces.
- Indirectly leads the 6-8 designated Regional Learning Leads including certifications, coaching and feedback, work planning, program delivery, monitoring, and measurement. Provides input on annual performance review.
- Designs, develops, and pilot tests online and classroom based training.
Nature and Scope
- Displays the highest level of critical thinking and analysis in bringing successful resolution to high impact, complex, and/or cross department problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
- Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
- Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross department considerations are often present.
Work Environment
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Typically requires overnight travel 20% to 50% of the time.
Minimum Qualifications
- Must be eighteen years of age
- Must pass the Drug Test
- Must pass the Background Check
- Must pass pre-employment tests if applicable
Education and Experience
- Typically requires BS/BA in related discipline. Generally 8+ years of experience in related field; certification is required in some areas OR MS/MA and generally 5+ years of experience in related field. Certification is required in some areas.
Preferred Qualifications
- National Account management experience (10+ years)
- Experience with core industries of Multifamily, Healthcare, Institutional, Hospitality; inclusive of MRO and Property Improvement
- Expertise with Miller-Heiman’s Strategic Selling and Large Account Management Process concepts; inclusive of certification credentials and licensing
- Ability to develop the plan to expand efforts to increase NAM and RAM effectiveness through the LAMP selling system; collaborative effort with NAM/RAM team leaders in verticals
- Previous experience developing Strategic Sales Objectives
- Previous experience driving behavioral changes related to Miller-Heiman principles and system: opportunity and pipeline management, key client engagement planning, and over-arching Large Account Management Planning process
Company Overview
HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 14,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Summary
Responsible for program management, design, development and delivery. Implement and measure Technical Training and other training as needed. Develop alliance partnerships.
Major Tasks, Responsibilities and Key Accountabilities
- Manages accounts with internal customers at all levels of the business and with Corporate Learning. Develops technical, business acumen, and operations/quality training curricula and/or recommends or utilizes vendor programs that align with company goals.
- Implements and monitors a wide range of training activities for new and existing associates including assessing, tracking, and measuring the effectiveness of training deliverables. Collects and analyzes evaluation data. Works with managers, supervisors, trainers and trainees to ensure that planned actions to support transfer are implemented. Develops and implements plans to support transfer of knowledge and skills to the job.
- Facilitates online and classroom-based training that increases the skills, productivity, and quality of work among participants.
- Participates and/or leads projects that drive intended improvements and results including: Alliance support; Operations / IT support. Serves as SME on special task forces.
- Indirectly leads the 6-8 designated Regional Learning Leads including certifications, coaching and feedback, work planning, program delivery, monitoring, and measurement. Provides input on annual performance review.
- Designs, develops, and pilot tests online and classroom based training.
Nature and Scope
- Displays the highest level of critical thinking and analysis in bringing successful resolution to high impact, complex, and/or cross department problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
- Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
- Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross department considerations are often present.
Work Environment
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Typically requires overnight travel 20% to 50% of the time.
Minimum Qualifications
- Must be eighteen years of age
- Must pass the Drug Test
- Must pass the Background Check
- Must pass pre-employment tests if applicable
Education and Experience
- Typically requires BS/BA in related discipline. Generally 8+ years of experience in related field; certification is required in some areas OR MS/MA and generally 5+ years of experience in related field. Certification is required in some areas.
Preferred Qualifications
- National Account management experience (10+ years)
- Experience with core industries of Multifamily, Healthcare, Institutional, Hospitality; inclusive of MRO and Property Improvement
- Expertise with Miller-Heiman’s Strategic Selling and Large Account Management Process concepts; inclusive of certification credentials and licensing
- Ability to develop the plan to expand efforts to increase NAM and RAM effectiveness through the LAMP selling system; collaborative effort with NAM/RAM team leaders in verticals
- Previous experience developing Strategic Sales Objectives
- Previous experience driving behavioral changes related to Miller-Heiman principles and system: opportunity and pipeline management, key client engagement planning, and over-arching Large Account Management Planning process
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