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LifeSpa Service Coordinator/Receptionist - Part Time - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Sterling, Virginia |
About this job
As part of Life Time -- the Healthy Way of Life Company, LifeSpa loves self-motivated, friendly, people who are passionate about what they do. We believe in nurturing your skills and confidence so you can offer best-in-class customer service to our LifeSpa guests. We work as a team to make the most of your career while living a healthy, beautiful life.
Duties & Responsibilities
* Positive role model to all team members to make a happy work environment
* Serves as primary support for the LifeSpa Manager, technicians and guests
* Ensures that every guest has a friendly, inviting and memorable experience
* Educates guests on LifeSpa products, services, treatments and homecare regimens
* Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
* Partners with the technicians to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products for their homecare
* Drives service and retail awareness and understanding through individual and LifeSpa designed promotions
* Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered
Education & Experience
* High school graduate or equivalent
* Intermediate computer skills and proficiency with Microsoft Office Suite
* 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred
Benefits
All Life Time Team Members receive:
* Complimentary Life Time membership
* Team Member discounts for Life Time products & services
Compensation
* Hourly
Duties & Responsibilities
* Positive role model to all team members to make a happy work environment
* Serves as primary support for the LifeSpa Manager, technicians and guests
* Ensures that every guest has a friendly, inviting and memorable experience
* Educates guests on LifeSpa products, services, treatments and homecare regimens
* Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
* Partners with the technicians to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products for their homecare
* Drives service and retail awareness and understanding through individual and LifeSpa designed promotions
* Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered
Education & Experience
* High school graduate or equivalent
* Intermediate computer skills and proficiency with Microsoft Office Suite
* 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred
Benefits
All Life Time Team Members receive:
* Complimentary Life Time membership
* Team Member discounts for Life Time products & services
Compensation
* Hourly
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