Premium Outlet Supervisor - Full-time / Part-time

We have a full-time/part-time opening for a Premium Outlet Supervisor.

Must be able to work various shifts per week.

JOB DESCRIPTION:

Under the direction of the Restaurant Manager, is responsible for the overall operation of the assigned premium outlet.  Supervisors provide leadership, direction and guidance for all frontline outlet staff while upholding all company policies and procedures.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Must maintain a friendly, positive attitude and a professional demeanor at all times.


• Report for scheduled event on time and report to assigned area in a timely manner.


• Fulfill opening and closing duties as dictated by management.


• Ensure that all frontline staff are completing assigned duties to the quality mandated by company standards.


• Resolve guest issues and ensure customer satisfaction.


• Ensures that all supplies are stocked as per set par levels, all work areas and outlet are clean and frontline staff are conducting themselves in a professional manner.


• Efficiently and accurately complete required paperwork.


• Maintains a leadership presence at all times in the dining room, bar and kitchens. 


• Work as a team with fellow associates and other service departments within the club and stadium.


• Perform and successfully complete tasks assigned by management.

KNOWLEDGE, SKILLS AND ABILITIES:

Restaurant experience required.  Orientation and On-The-Job Training are provided.  Must be pleasant, courteous and enjoy working with people.  Must be able to work in a team environment.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years old


• Be willing to work hours that vary according to the event schedule


• Able to work at a fast pace


• Must be able to lift and carry up to 50 lbs.

PHYSICAL REQUIREMENTS:

Constant standing, walking, bending, reaching and repetitive motions.  Able to perform normal lifting of stock up to 50 lbs.

DISCLAIMER;

The above is intended to describe the general contents and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.