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About this job

Citarella, The Ultimate Gourmet Market, is looking for various experienced Department Managers with amazing personalities to join our team!

Current needs are for Fish, To Go as well as Dairy/Grocery Department.

The right candidate will have prior experience with leading a team, food safety & sanitation practices, inventory, ordering and employee performance management. Must be willing to work in ANY location in the Hamptons.

Position: Department Manager
Department: Fish, To Go, Dairy/Grocery
Reports To: Store Manager

Basic Job Function:

Providing an exceptional shopping experience for our customers by listening, responding to customer needs, product knowledge, people skills, positive energy level, dependability, general math skills and excellent verbal communication. Knowledge of organic and natural products preferred but not required.

Minimum Requirements:

  • Prior supervisory skills preferably in a food environment
  • Superior customer service skills
  • Demonstrated decision-making ability and leadership skills
  • Excellent verbal and written communication skills
  • Ability to train current and new employees in department standards and product knowledge
  • Excellent interpersonal communication and organizational skills
  • Analytical ability and proficiency in math needed to manage inventory

Tasks/Responsibilities:

  • Implement plans for achieving departmental objectives and business needs
  • Supervision of staff including training and motivation to achieve department goals
  • Ensures freshness of products by closely adhering to rotation and dating policy
  • Controls ordering; avoids over/under stock, maintains inventory
  • Instructs in the proper use of store equipment to ensure safety and sanitary standards are maintained
  • Handles customer/employee complaints quickly and efficiently in order to achieve customer satisfaction
  • Keeps Store Manager informed of all activities within own area of responsibility
  • Responsible for merchandising and proper signage
  • Follows accepted store policies and procedures in a “hands on” management style
  • Trains and assigns employees to specific duties, working together as a team, and follows up to ensure expected results
  • Responsible for scheduling team members in the department
  • In addition, other duties required as directed by management

Additional Requirements:

  • Required to stand during scheduled hours. Flexibility to work store schedule including nights, weekends and holidays (minimum 45 hours per week, 10-12 hours per day, 5-6 days per week), open and close schedule.
  • Unload truck, kneeling, stooping, using stairs, lifting weights of usually 5 -60 pounds. Working rapidly, especially during peak periods to ensure that all customers are being services properly and the store operations are being completed in a timely manner.
  • Ability to read and write the English language, conduct business related mathematics and analyze data as required.

Job Type: Full-time

Required experience:

  • Food / Retail Management : 2 years

In return, we offer competitive wages, medical & dental insurance, life insurance, flexible spending accounts, paid time off, and 401K. Qualified candidates please click APPLY NOW!