Part Time F&B Positions - Part-time

Positions:

Room service
Banquets
Cocktail servers
Restaurant servers
Bartenders

SCOPE
Operates the functional areas of the F&B department to which they are assigned.  Serves as the first impression and “face” of the restaurant, bar, or banquet department to all guests.  Will service guests in a professional, timely and accurate manner.

Primary Responsibilities include:

• Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service.
• Arrives at work in a timely fashion in accordance with the posted schedule.
• Abides by established uniform guidelines.
• Maintains a “can do” and a “guests first” attitude at all times.
• Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
• Attends scheduled training sessions within the hotel as dictated by the Hilton brand and the hotel management.
• Serve food and beverages in a friendly, courteous and professional manner according to the Hilton’s high standards of quality.
• Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, security of monies, guest security and emergency procedures as established.
• Knowledge of event menu items and their contents.
• Knowledge of appropriate table settings and service ware.         
• Knowledge of preparation and garnishing methods.
• Setting up, maintaining and breaking down of service area
• Basic English language communication skills
• Ability to carry large and heavy trays on a continuous basis throughout a shift.

Requirements:

• Prior experience preferred
• Must be flexible to working days, nights, weekends, and holidays.
• Must be at least 18 years of age
• Must be professional and have a pleasant attitude