Customer Service Representative - Full-time

We have a full-time opening for a Customer Service Representative.

Must be able to work at least 1 shift per week.

• Must have a high school diploma or equivalent.
• Be authorized to work in the United States.
• Must have reliable transportation.
• Background check required.

Wage: $10.50

HGS is currently hiring for Inbound Customer Service Representatives supporting a leading Window and Door Manufacturer!

Spring has sprung so it’s time to spring forward with your new career at Team HGS!

HGS has exciting opportunities with one of our premiere clients in the window and door industry. With this opportunity you will receive the following: • Paid training • Attendance/Referral Bonuses • Opportunity for growth and development • Challenging yet rewarding work environment • Hourly pay $10.50 per hour • Paid Vacation • Health/Dental and 401K benefits Our agents are thoroughly trained on how to positively and professionally respond to customer contacts received via phone, email and/or online chat providing complex or technical customer service.

Representatives troubleshoot customer issues, researching answers from a variety of tools and background knowledge, including actual products and product literature, internet, assist line, and computer databases. Utilize appropriate tools to diagnose issues with products, establish understanding of recommendations, interpret measurements, pay close attention to detail, and execute orders for both warranty and non-warranty orders. Hours of operation for the positions available include 7am – 5pm Monday thru Friday and Saturday 8am - 3pm. Join our next training class on 5/4/2016 by applying online and start down a path to your new career with Team HGS!  

Job Requirements

• High School Diploma or GED


• Scheduling flexibility


• Demonstrated customer service and troubleshooting skills


• Strong communication skills, both written and verbal


• Data entry skills


• Positive work history


• Strong PC skills including ability to navigate/use multiple screens


• Basic to intermediate Math/Measurement skills

Interested in HGS, but not ready to apply?  Join our Talent Network by clicking the link below:

https://hgs.jobs.net/join

HGS is a drug free work environment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status.