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in Cambridge, MA

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About this job

The Charles Hotel

BASIC PURPOSE: Greet and seat all guests and ensure a quality dining experience.

ESSENTIAL FUNCTIONS:

1.         Ensure all tables are properly set before seating guests. (10%)

2.         Maintain seating chart for rotation of stations. (10%)

3.         Greet and seat guests properly and issue menus. (10%)

4.         Answer phone properly and follow all reservation procedures. (10%)

5.         Follow accurate cash handling and room charge procedures. (5%)

6.         Organize and maintain a clean service podium. (3%)

NON-ESSENTIAL FUNCTIONS: (2%)

1. Maintain an inventory of needed supplies.

2. Ensure all menus are clean before shift.

3. Be familiar with hotel facilities and their location and hours.

Knowledge and Skills:

Education: Ability to read and write English.

Experience: One year cash handling work experience.

Skills and Abilities:

  • Communication and hospitality skills (English required).
  • Ability to answer phones. 
  • Ability to work with money.

Hours Required: Part-time required to work less than 30 hours weekly.  Scheduled hours and days may vary based on need.

“Please note, So that we can acknowledge the receipt of your completed application and to communicate with your directly throughout each step of our selection and hiring process, both a Phone number and an Email is required to apply. If you do not have an Email, you may obtain information about the   by clicking this link at:   (or you can copy this link and paste it into a web browser), to create your own free email address”. 

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.