Administrative Assistant

Reflect the core values of Be Do Have Inc. d/b/a Home Instead Senior Care, (an independently owned and operated Home Instead Senior Care franchise). 

Greet and welcome each visitor in a friendly, warm and professional manner 

Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members 

Field CAREGiver inquiries over the phone in a knowledgeable manner and schedule pre-screening calls and interviews 

Assist with hiring process for new CAREGivers, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process. 

Process criminal background, Adult Protective Services and Department of Motor Vehicle checks 

Assist with making reference calls on prospective CAREGivers in a timely manner 

Support Human Resource team will all aspects of CAREGiver Engagement.   

Enter and maintain accurate client and CAREGiver records in the operating system 

Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate 

Ensure Home Instead Senior Care standards are met and upheld 

Maintain regular attendance at the office to execute job responsibilities 

Demonstrate open and effective communication with owner, colleagues and CAREGivers 

Billing on a daily basis 

Audit and double checking CG chart after RRC has completed them  

Assist with staffing as needed.  

Assist with staffing logging calls in Clear Care.