General Manager Operations, OptumRx Infusion - Ebensburg, PA - Full-time / Part-time

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
 
Reporting to the Regional VP / Director of Pharmacy Operations, the General Manager (GM) is responsible for leading the Branch toward its primary objectives. This position requires knowledge of Home Infusion and Pharmacy best practices, procedures, and standards in accordance with state and federal regulations; and of personnel principles and practices. This position may provide direct patient care on an as-needed basis. Will partner with leadership and staff at all levels within the branch and the broader enterprise to enhance the internal organizational processes and infrastructure that will allow the company to continue to grow and fulfill its mission. The position is responsible for the branch’s day-to day operating activities including Intake, Nursing, & Pharmacy functions (thru shared matrix reporting relationships, where appropriate) as they relate to quality, efficiency, process, and cost.Primary Responsibilities:


Accountable for driving the branch to achieve and surpass productivity, profitability, cash flow and business goals & objectives

Analyzes and organizes clinical operations for branch managed

Responsible for and overseeing the delivery of care to all patients served by branch

Represents the organization with all referral sources, physicians, and the community on an as-needed basis in conjunction with other internal clinical and Sales resources

Communicates as needed with appropriate Corporate leadership concerning new developments and / or problems within the local branch and / or market

Provides guidance and leadership through direct and indirect management of Intake, Nursing, and Pharmacy as a cohesive process of patient care

Oversees operational functions to ensure smooth daily operations and continuous improvement in patient care

Creates, manages, coordinates and executes all operational strategies and implements tactical plans for the branch that meet and exceed company expectations

Direct short-term and long-range planning and budget development for the branch to support strategic business goals

Oversee reporting and monitoring of branch performance metrics

Participates in the interviewing, hiring, training, and firing of employees

Participates in business development activities to support development of functional, efficient, and patient-oriented programs for the branch

Ability to meet attendance, overtime, on-call, and other reliability requirements of the job
 
 
 
 

Required Qualifications:


Undergraduate degree or equivalent work experience

5+ years of pharmacy experience with 3+ years in a managerial level position in home infusion setting

Solid working knowledge of pharmacy, nursing, budgeting, sales, business development, and strategic planning in healthcare

Ability to generate respect and trust from staff and external constituencies

A track record of performance excellence meeting targets and objectives

Strong analytical, planning, forecasting and budgeting / financial skills

Excellent communication and negotiation skills

Possess a strong patient service orientation

Respectful and outstanding leadership skills that motivates staff to exceed expectations

The ability to articulate a vision and strategy in a way that inspires and motivates a team and focuses their energy on achieving business goals

The ability to manage multiple, complex priorities within demanding timeframes

Proven ability to lead a proactive clinical & sales organization and ensure accountability for results that maximize contribution to business objectives
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: pharmacy experience, management experience, leadership, healthcare industry, Ebensburg, Pennsylvania, PA