Server

General Purpose:
A server is expected to sell to and service each guest seated within their section.

Essential (primary) Functions:
The primary responsibility of a server is to administer the 7 Steps to Service to every guest within their assigned section by following the Buddy and Priority system (food prepared and delivered 5-8 minutes after the order is taken) while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security and company policy requirements.

Secondary Functions:
Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform
• Understandable speech
• Balance a tray

Essential social & Mental Requirements:

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Maintain composure while under stress