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Pop-Up Store Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Indianapolis, IN Indianapolis, Indiana |
About this job
At American Girl, our vision is "Creating the Future of Play". We strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. American Girl is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do!
Job Description
American Girl is coming to the Castleton Square Mall in Indianapolis and we are currently recruiting for a dynamic leader to be the Store Manager (Temporary Assignment) to lead the team. This position will be responsible for:
* Customer Service: Ensure exceptional service procedures are followed. Role model customer service for store population. Maintains sales floor presence. Support storewide customer service training initiatives. Support hiring of customer service oriented staff members.
* Staff Development: Write and conduct timely performance evaluations, and developmental plans. Identify opportunities for professional development of management team. Identify training and developmental needs of managers and staff associates; partner with human resources to coordinate necessary action plans. Meet weekly with human resources to discuss staff performance and address employee relations concerns.
* Merchandise Sales/Replenishment/Development: Monitor inventory sell through and seasonal forecasts; review inventory reports for accuracy. Review department sales results daily; motivate sales managers and associates to achieve revenue plans.
* Leadership: Operates with a global perspective. Drives for results by keeping team focused and motivated. Fosters "best practices" sharing. Collaborate with other American Girl retail stores in the execution of business strategies. Communicate effectively. Executive presence and spirit.
* Management Schedules: Prepare management work schedule to meet business needs and monitor all payroll related to retail team.
Experience, Education & Skills
* Bachelor's degree in business, marketing, or retail preferred.
* Five years' experience supervising other managers.
* 7 years retail management experience.
* Must be able to work a flexible schedule, including nights, weekends and holidays.
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.
Job Description
American Girl is coming to the Castleton Square Mall in Indianapolis and we are currently recruiting for a dynamic leader to be the Store Manager (Temporary Assignment) to lead the team. This position will be responsible for:
* Customer Service: Ensure exceptional service procedures are followed. Role model customer service for store population. Maintains sales floor presence. Support storewide customer service training initiatives. Support hiring of customer service oriented staff members.
* Staff Development: Write and conduct timely performance evaluations, and developmental plans. Identify opportunities for professional development of management team. Identify training and developmental needs of managers and staff associates; partner with human resources to coordinate necessary action plans. Meet weekly with human resources to discuss staff performance and address employee relations concerns.
* Merchandise Sales/Replenishment/Development: Monitor inventory sell through and seasonal forecasts; review inventory reports for accuracy. Review department sales results daily; motivate sales managers and associates to achieve revenue plans.
* Leadership: Operates with a global perspective. Drives for results by keeping team focused and motivated. Fosters "best practices" sharing. Collaborate with other American Girl retail stores in the execution of business strategies. Communicate effectively. Executive presence and spirit.
* Management Schedules: Prepare management work schedule to meet business needs and monitor all payroll related to retail team.
Experience, Education & Skills
* Bachelor's degree in business, marketing, or retail preferred.
* Five years' experience supervising other managers.
* 7 years retail management experience.
* Must be able to work a flexible schedule, including nights, weekends and holidays.
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.
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