Administrative Coordinator

Oakwood Worldwide is the world's largest provider of high-quality furnished and unfurnished accommodations. For over half a century, Oakwood has expanded into a multi-faceted business catering to a diversified global market. Our valued employees, who make up the Oakwood team, play a critical role in enabling Oakwood to achieve its steady record of success. At Oakwood, we recognize that our employees are vital in fulfilling our mission of delivering world-class service to our internal and external clients alike. We are currently seeking an Administrative Coordinator to work out of our Burbank office.

RESPONSIBILITIES:

Manage the Booking.com account and other eChannel accounts as needed.

Manage reservation process as a result of incoming calls, pending reservation opportunities and successfully closing potential opportunities.

Create detailed "booking" notes for each reservation.

Respond to all internal/external emails within required response time.

Check reservation information f or accuracy and complete information across several systems.

Closely manage and coordinate responses and meet deadlines.

Manually track s and communicate all bookings.

Ensures a balanced distribution process of incoming requests across the inside sales team.

Carefully monitors and scans all incoming e mails regarding bookings for vital inform a t ion.

Process Credit Checks as needed

Provides administrative support to the sales teams.

Manage the corporate sales phone line and successfully redirect to appropriate team.

QUALIFICATIONS:

Strong multi-tasking ability

Strong communication skills (direct client contact)

Strong organizational skills

Strong time management skills

High school graduate or equivalent

Excellent computer skills including internet experience;

Excellent verbal and written skills;

Bilingual a plus

PC Knowledge: MS Word, Excel, PowerPoint, Group mail, MS Outlook, Internet Explorer and Adobe Acrobat

Experience with printers, copiers and computers

Oakwood Worldwide offers a very competitive compensation and benefits package. Along with competitive salary, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays, and a 401(k) plan.