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in West Nyack, NY

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Hours Full-time, Part-time
Location 424 - 10994
West Nyack, New York

About this job

Office Assistant Job Description

Home Instead Senior Care, the nation's most trusted source of non-medical home care and companionship for seniors, is seeking an Office Assistant in our Rockland County office (West Nyack).  

Hours are M-F, 11-6, with participation in our evening and weekend on-call rotation.
Salary is in the range of $14-$16/hour, depending on experience


Your will perform a variety of clerical and administrative duties to support all staff members so that as a team, we can provide the highest quality service to our CAREGivers and our clients.  You will answer phones and greet visitors, make copies and collate training materials, assist with all administrative steps in the CAREGiver hiring and training process including paperwork and filing, assist with billing and payroll mailings, enter extensive data into our software system.  You will have heavy phone interaction with our clients and CAREGivers, so you must be friendly, warm and reassuring, and you must enjoy helping people.  Details are very important in this position.  Occasionally you will go out in the field to introduce a CAREGiver to a client, so you must have a driver's license and reliable transportation.


Required Knowledge/Skills/Abilities:
  • You enjoy speaking to and providing verbal support to seniors and their families
  • You are patient and congenial on the phone and in interpersonal communications, you can maintain good working relationships
  • You understand and maintain confidentiality 
  • You are organized and attentive to details, you effectively prioritize multiple responsibilities and you meet deadlines
  • You must be able to sit at a desk and listen effectively for long periods of time on the telephone
  • Your written communication is clear, with proper grammar and spelling
  • You follow instructions…and you take initiative if something needs doing
  • You articulate your ideas clearly and present information in a straightforward, logical way
  • You have computer skills and are proficient in Word and Outlook, you have the ability to quickly learn our industry software
  • You must be able to operate office equipment 
 
Education/Experience Requirements:
  • High school graduation or the equivalent
  • One year of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver’s license
  • Must be able to lift office supply boxes up to 20 lbs
  • Must be able to walk up and down multiple staircases in client homes
  • For the safety of our clients you will undergo a criminal background check, a drug screen and a Department of Motor Vehicles check.
 If you are interested, please fill out the attached application,including a cover letter explaining why this position sounds interesting to you and why you are a good fit.  We are sorry, but applications without cover letters will not be read.

Each Home Instead franchise is independently owned and operated.