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Hours Full-time, Part-time
Location Minnetonka, MN
Minnetonka, Minnesota

About this job

Our finance professionals at UnitedHealth Group are engaged in the important work of making health care more affordable, simpler and easier for people to access. Now, more than ever we need finance and accounting professionals like you with the financial skills and discipline to help us achieve this goal. As a Senior Financial Analyst you'll impact millions of lives. You will collaborate with an elite team of accounting and finance professionals who are writing the history of our organization and guiding our success as a global industry leader. Your performance and innovation will find a reception here like nowhere else. You'll find that this is place where you can do your life's best work.(sm)
 
We are seeking a self-motivated and detail-oriented DSO Analyst to join the Corporate Finance DSO Team to assist with effectively managing receivables for our company.  This position is fast paced and always changing so it is a challenging role that offers an opportunity to work directly with internal and external customers, learn multiple systems and work with multiple business segments with process improvement projects.  This position offers a supportive team environment, cross-training opportunities, and solid potential for growth.
Primary Responsibilities:


Analyze DSO results and work in partnership with customers, brokers, Third Party Administrators, Account Management, Sales, Finance, Billing, Eligibility, Underwriting and Credit & Delinquency Management (CDM) to resolve issues that impact accounts receivable

Make outbound collection calls to customers and brokers

Facilitate webinars or conference calls with internal and/or external customers to resolve issues that impact A/R balances and send detailed minutes timely to ensure established action plan stays on track

Work closely with Market CFOs to discuss appropriate next steps (discontinuance notice, payment plan, revenue adjustment, etc.) for specific cases

Work closely with CDM to discuss appropriate next steps (demand letter, severe payment reminder letter, discontinuance letter, payment plan, etc.) on specific cases being handled by CDM

Work all assigned cases (top recon, RRI, late payer, soft calls, top revenue, etc.) to ensure timely resolution of A/R balances

Lead or participate in process improvements projects to generate revenue or reduce expenses for our company

Assist with the identification of groups that need a reserve or accrual and notify FCG partner prior to month end cutoff

Primary contact to assist users with Retroactivity Management System training, issues and questions and review external clerical error member level requests

Requirements

Required Qualifications:

A qualified candidate must possess a bachelor’s degree or Equivalent experience
4 + years relevant work experience
Intermediate level of Proficiency with MS Excel
Preferred Qualifications:

Project management skills including the ability to create a project plan and lead or participate in project meetings to ensure assigned tasks are completed timely
Work with minimal guidance; seeks guidance on only the most complex tasks
Experience working as a team member in support of Our United Culture values
Strong organizational skills with a strong work ethic are required to ensure all assignments are completed timely
Strong customer service skills with the ability to remain emotionally resilient during disputes with customers to bring resolution successfully and professionally
Excellent oral and written communication skills
Six Sigma yellow or green belt certified
Proficient in MS Access
 
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: MS Excel, project management, MS Access, Minnetonka, MN, Minnesota  
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