Customer Support Associate

Responsibilities:

• Representatives will be handling calls from customers who recently bought the video doorbell and need assistance setting them up.
• Whether it is hooking the service up to the house, adjusting settings, troubleshooting the connection with their phone etc.
• When you're not handling calls you are answering emails with the same questions.

Qualifications:

• 1 year of call center experience focused on Customer Service.
• Also need to be tech savvy.
• Basic knowledge of computers, iPhone, etc. is needed.

Compensation and Schedule:

• $13/hr.
• $14hr/hr. after 90 days.
• Must be able to work at least one weekend day.
• It's a start up environment so there will be changes happening and candidates will need to go with the flow.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.