Team Member - Birch Run

GENERAL PURPOSE OF POSITION: Prepares quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at Halo Burger.

ESSENTIAL JOB DUTIES:

• Performs all duties in Basic Stations (Order Taker, Fountain & Frozen, Dresser, Fryers, Grill, Food Prep, Expeditor and Drive-Thru) as needed and depending on unit volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
• Operates POS and records customer order, repeats order in a clear and understandable manner, makes accurate change quickly and efficiently.
• Operates Drive-Thru window and POS and records customer order, repeats order in a clear and understandable manner, makes accurate change quickly and efficiently.
• Prepares fountain drinks and frozen items.
• Prepares food by cutting chopping food items and cooking on grill or in fryers.
• Prepares food orders efficiently within 3 minutes.
• Package all menu items into bags or trays and places drink order into drink carrier.
• Serves food to customers in an efficient manner as necessary when working in other Basic Stations.
• Moves food product weighing up to 50 lbs into freezer and shelves stacked from to ceiling.
• Routinely disposes of trash, inside and out, by transporting bags into the dumpster.
• Cleans areas of the unit, including mopping, sweeping, washing dishes, wiping counter-tops and emptying used grease. 
• Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.

ADDITIONAL DUTIES:

• Displays the importance of placing guests’ needs first on a consistent basis.
• Responds to guest requests in a respectful manner. Promptly reports complaints to a member of the unit management team.
• Wears required uniform and personal protective equipment when necessary.
• Complies with all federal, state and local wage and hour laws and labor and employment laws.
• Performs other job-related duties as assigned or required.

QUALIFICATIONS AND JOB REQUIREMENTS:

• Customer service oriented
• Effective communication skills.
• Basic math and basic reading skills.
• Basic computer skills.
• Must be able to follow directions.
• Must be able to work irregular hours, nights, weekends and holidays.
• Must be able to multi-task and prioritize.
• Complies with all Halo Country policies and procedures, and all health and sanitation laws and regulations.
• Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
• General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.

ENVIRONMENT: Frequent exposure to heat and hot liquid shortening while cooking. Frequent exposure to freezer when stocking food items. Occasional exposure to extreme temperatures based on variable weather conditions.