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in Calabasas, CA
Travel Reservation Specialist - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Calabasas, CA Calabasas, California |
About this job
A well established travel specialist Calabasas is looking for a
Travel Reservation Specialist
$16.50 per hour
temp-to-hire
Essentia
Essential duties and responsibilities include but are not limited to:
· Create and maintain all travel reservations including: emphasize salable features; accurately respond to questions; quote prices and payment terms; secure reservation options; document special requests; close the sale and process payments.
· Recommend solutions to overcome client objections and to address travel partner and guest concerns.
· Make outbound lead follow-up telephone calls and email to qualify leads and sell our products.
· Provide superior customer service in all interactions with travel agency partners, guests and internal partners.
Other skills, abilities, qualifications, and minimum requirements:
· Excellent interpersonal and communication skills (verbal and written) to interact with travel agency partners, guests and internal partners.
· Ability to acquire detailed knowledge of the company's products and services to assist towards maximizing sales.
· Strong sales ability with attention to detail and a high level of self-motivation. Ability to quickly learn internal reservations booking system and supporting systems.
· Strong computer skills with basic MS Office programs such as Word, Excel and Outlook.
· Ability to multi-task and work independently.
· Strong desire to exceed guest expectations.
· Previous call center, airline or travel industry experience (particularly working with professional travel agents) preferred.
· Professional, customer service oriented, friendly, and outgoing.
* Once hired on by client, company offers special benefits.