Administrative Assistant

MENTOR Oregon

MENTOR Oregon supports adults and children with intellectual and developmental disabilities, acquired brain injury and other complex needs in a variety of community-based programs throughout the state. Through a range of individualized programs including Residential Services, Supported Living, Vocational Services and Foster Care for children with medical and behavioral support needs, MENTOR Oregon strives to help individuals of all abilities live life to the fullest in the communities they call home. MENTOR Oregon also operates an innovative Brokerage Services program, which coordinates self-directed support services to over one thousand Oregonians with developmental disabilities so they may live as independently as possible.

MENTOR Oregon is seeking a full-time Administrative Assistant for our Portland Office. In this position, the Administrative Assistant will provide administrative and data entry support for a team of approximately 16 Personal Agents, 2 Lead Personal Agents, a Provider Coordinator, a Resource Coordinator, as well as the Brokerage Director.

ESSENTIAL JOB FUNCTIONS:

• Scan and email a variety of documents
• Data entry into payment systems
• Provide filing and archiving supports to the department
• Prepare packets and forms to support Personal Agents
• Create, prepare and execute mass mailings
• Support Personal Agents with making copies, mailing, and/or tracking of various support documents
• Contact various service providers to follow-up on necessary documents related to contracted services
• Work with service providers to train them on technical aspects of payment system
• Research payment issues, work to resolve problems
• Support department with new hire requirements
• Update and maintain internal resources and data
• Coordinate and schedule language interpretive services
• Work with the team in support of larger projects
• Create and participate in new organizational processes to respond to a quickly changing environment
• Identify processes that could become more efficient and seek to change them
• Other duties as assigned

Pay for this position is $12.00 per hour.

REQUIREMENTS:

• High School Diploma or equivalent
• 2 years of experience in an administrative support role
• Strong organizational and communication skills
• High proficiency in Microsoft Office programs, such as Outlook, Excel, and Word.
• Experience with Quick Books is preferred
• Must be a self-starter

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services in more than 30 states to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.

EOE/AAE