Shift Manager

Marble Slab Creamery – maker of the world’s freshest ice cream – has an immediate opening for a Shift Manager to become part of our team. We are looking for an energetic, upbeat, customer focused shift manager capable of performing all tasks related to our daily operations.

Shift Manager

A Shift Manager performs duties in accordance with prescribed policies and procedures. They ensure compliance with standards for customer relations, brand equity, food costs, safety, sanitation, and product preparation and merchandising. They will manage the business unit during low or high volume periods, opening and closing hours, etc. The Shift Supervisor assumes overall responsibility for the operation of the business unit in Store Manager or Assistant Manager’s absence.

Principal Duties and Responsibilities:

• Assist the Store Manager in the interviewing, hiring, training, and maintaining records of all new employees using approved HR guidelines.
• Responsible for monitoring performance/customer service of employees.
• Responsible for managing the sales floor during peak hours of operation to ensure courteous, accurate and efficient service.
• Complete weekly food and paper inventory.
• Maintain all databases, and POS systems, ensuring that they are up-to-date.
• Assist in the daily cash management functions.

Requirements and Qualifications:

• 2 – 3 years’ experience in a retail environment
• Strong interpersonal skills and the ability to work with employees and outside partners at all levels of the organization.
• Leadership and team building skills
• Basic PC Skills
• Assist in the completion of the weekly schedule for store personnel
• Able to work flexible hours when needed