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Hotel Manager
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 1100 Banksville Road Beechview, Pennsylvania |
About this job
- Ensure that our guests have a super clean room, with extraordinary customer service.
- Ensure that all safety and security processes are executed to keep our employees, guests and building safe.
- Participate in a daily and direct hands on way leading the operations of the housekeeping and front desk teams.
- Oversee tracking of leads and results, follow up that sales leads are actively managed and followed up on.
- Review and approve the hotel payroll. Review and approve transmittals and other front office paperwork and reports.
- Coach and train all members of the hotel team on their role in the sales process.
- Review room inventory management to ensure maximization of room revenue.
- Hire, train, counsel and motivate team members..
- Authorize direct bill accounts and monitor the administration of Accounts Receivable.
- Ensure team member attitude of attentiveness and anticipation of guest needs.
- Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
- Inspect rooms according to quality standards for cleanliness and proper preventative maintenance.l.
- Respond to requests from immediate supervisor. Follow-up with immediate supervisor on a regular basis
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