My Stylist Clerical, Full Time: Tukwila, WA, Macy's Southcenter

Job Overview:

The Clerical MY STYLIST is responsible for processing new merchandise and maintaining all of the records for the store. Other responsibilities coincide with support and clerical functions. The associate is also responsible for fulfillment and performing other duties as necessary.

Essential Functions:

Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy's tablet app
Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
Provide an exceptional customer experience by ensuring the customer is always the priority
Check-in all new merchandise in a secure off-floor location with another associate
Use RF equipment to scan out damages, transfers, and return to vendor merchandise
Perform price changes as needed
Rearrange floor for new merchandise, season changes, special events, and clearance sets
Pack all customer alterations and repair orders
Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation
Be aware of supply inventory and place orders when needed
Print and reconcile the Stock Activity Journal for the department
Replenish displays and other products as needed
Assist in the inventory process
Maintain orderliness and cleanliness of jewelry counters and area
Attend to customer service needs in a friendly and helpful manner when approached
Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
Maintain department recovery standards; including fitting room go backs to standard, if applicable
Adhere to Asset Protection and inventory control and compliance procedures
Assist with special projects as assigned
Perform other duties as necessary
Follows shortage programs and procedures
Perform these functions in an efficient manner, as directed by the Supervisor
Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

No specific educational accomplishments are necessary.
No experience is needed.

Communication Skills:

Excellent written and verbal communication skills.
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills:

Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Reasoning Ability:

Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

This position involves constant moving and standing;
Involves standing for at least two consecutive hours;
Involves lifting at least 30 lbs.;
May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders;
May involve reaching above eye level;
Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Must be able to use RF scanning equipment.

Work Hours:

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.