Credit Card Associate - Part-time

Position summary: Represents and promotes the Bass Pro Shops Credit Card. Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Position responsibilities:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
• Greet all customers as they enter the store in a friendly and outgoing manner
• Ask each customer if they would like to apply for the BPS credit card in a professional, friendly and unobtrusive manner
• Detailed knowledge of the terms and conditions of the card / program
• Assist customer with completion of the BPS credit card application
•  Call in applications promptly
• Notify customers that were declined in a courteous and professional manner; always maintaining confidentiality and the customer’s self esteem
• Aware of advertised sales
• Current on location of all merchandise within the store
• Keeps work area clean, neat and well stocked with supplies
• Follows all Company Policies and Procedures

Education and/or Experience

• High School education or equivalent experience

Mathematical Skills / Reasoning Ability

• Ability to calculate figures such as discounts and make change to customers

Communication Skills

• Ability to communicate in a friendly and professional manner to our customers and other associates

Physical requirements

• Able to lift up to 50 pounds
• Able to stand for extended periods

Other Knowledge, Skills and Abilities

• Ability to establish and maintain effective working relationships with Management, co-workers and customers.
• Ability to operate computerized Point of Sale register system

Other duties, assignments and responsibilities as needed