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Front End Team Member - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 2140 Kimberton Road Phoenixville, Pennsylvania |
About this job
You will assist in ensuring a positive lasting impression for our customer's shopping experience by performing all customer service functions according to established procedures. Your role will include assisting customers during the checkout process by bagging groceries, answer phones and customer questions. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Essential functions:
● Make sure customers are being taken care of and the front end looks neat and tidy at all times. Surprise and delight the customers with consistent, delightful service.
● Provide courteous customer service; greet each customer with friendly eye contact and individually thank them for their business.
● Carefully & efficiently bag groceries.
● Perform price checks as needed and restock returned/abandoned product in a timely manner.
● Follow and comply with all applicable health and sanitation procedures and adheres to safe work practices.
● Respond promptly to customer needs and questions and request assistance when necessary to ensure customers are checked out quickly.
● Answer phones working with KWF protocol and ensure paging procedures are being followed.
● Performs other duties as assigned by the Store Manager or Manager on Duty.
Who are we looking for? People who love food, who are passionate about the earth and sustainable agricultural practices, who love engaging people and building community, who have a sense of humor and can have a good time.
How do we work? Building trust through excellent communication. Clear expectations to achieve cohesion so that goals can be achieved. Celebrating those achievements and successes. Supporting each other in times of need or most importantly when there is no need. Building harmony and giving purpose to daily work.
What do we look like? Warm, inviting, beautiful, abundant well stocked shelves and displays, clean, and safe environment for our customers and our staff.
How do we make money? By achieving benchmarks. Asking for accountability. Following budgets. Planning. Consistent inventory practices. Correct signage is all the right places. Knowing and sharing the story of our products.
How do we treat each other, our customers and our environment? With compassion, understanding the impact of our actions, extending ourselves, saying YES AND, can do attitude, above and beyond, letting our little light shine to share with those around us.
Essential functions:
● Make sure customers are being taken care of and the front end looks neat and tidy at all times. Surprise and delight the customers with consistent, delightful service.
● Provide courteous customer service; greet each customer with friendly eye contact and individually thank them for their business.
● Carefully & efficiently bag groceries.
● Perform price checks as needed and restock returned/abandoned product in a timely manner.
● Follow and comply with all applicable health and sanitation procedures and adheres to safe work practices.
● Respond promptly to customer needs and questions and request assistance when necessary to ensure customers are checked out quickly.
● Answer phones working with KWF protocol and ensure paging procedures are being followed.
● Performs other duties as assigned by the Store Manager or Manager on Duty.
Who are we looking for? People who love food, who are passionate about the earth and sustainable agricultural practices, who love engaging people and building community, who have a sense of humor and can have a good time.
How do we work? Building trust through excellent communication. Clear expectations to achieve cohesion so that goals can be achieved. Celebrating those achievements and successes. Supporting each other in times of need or most importantly when there is no need. Building harmony and giving purpose to daily work.
What do we look like? Warm, inviting, beautiful, abundant well stocked shelves and displays, clean, and safe environment for our customers and our staff.
How do we make money? By achieving benchmarks. Asking for accountability. Following budgets. Planning. Consistent inventory practices. Correct signage is all the right places. Knowing and sharing the story of our products.
How do we treat each other, our customers and our environment? With compassion, understanding the impact of our actions, extending ourselves, saying YES AND, can do attitude, above and beyond, letting our little light shine to share with those around us.
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