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est. per hour
Shift Leader
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 601 Gault Ave S Fort Payne, Alabama |
About this job
REPORTS TO: Restaurant Manager and Co-Manager
Job Summary:
The Assistant Manager works productively and supervises restaurant colleagues to ensure they perform their job responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
Performance Results:
● Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and, if necessary, the Remedy Process.
● Prepares and ensures consistent, high quality products are served to customers as described in the Huntsville Caesars Inc. employee handbook and as shown on the job station helpers.
● Displays the proper image and follows Huntsville Caesars Inc. policies, procedures and standards for conduct as outlined in the Huntsville Caesars Inc. employee handbook.
● Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department.
● Performs cash management responsibilities and ensures compliance by colleagues to all safety and security procedures.
● Provides direction and feedback to colleagues and follows up by coaching/ counseling to ensure job duties are performed and all Huntsville Caesars Inc. standards, procedures and policies are achieved.
● Performs the tasks associated with food, paper labor, and utility cost controls and monitors shift activities to ensure compliance.
● Completes all daily paperwork neatly and accurately as described by the Operational ORG Guide or as directed by management.
● Follows all procedures associated with opening the closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.
Job Summary:
The Assistant Manager works productively and supervises restaurant colleagues to ensure they perform their job responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
Performance Results:
● Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and, if necessary, the Remedy Process.
● Prepares and ensures consistent, high quality products are served to customers as described in the Huntsville Caesars Inc. employee handbook and as shown on the job station helpers.
● Displays the proper image and follows Huntsville Caesars Inc. policies, procedures and standards for conduct as outlined in the Huntsville Caesars Inc. employee handbook.
● Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department.
● Performs cash management responsibilities and ensures compliance by colleagues to all safety and security procedures.
● Provides direction and feedback to colleagues and follows up by coaching/ counseling to ensure job duties are performed and all Huntsville Caesars Inc. standards, procedures and policies are achieved.
● Performs the tasks associated with food, paper labor, and utility cost controls and monitors shift activities to ensure compliance.
● Completes all daily paperwork neatly and accurately as described by the Operational ORG Guide or as directed by management.
● Follows all procedures associated with opening the closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.
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