Valentino's-Ceresco - Full-time / Part-time

KEY DELIVERABLES OF SUBJECT POSITION

The Deli Associate is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store.

KEY RESPONSIBILITIES OF SUBJECT POSITION

Responsibilities to Customers:
*Give excellent customer service by using the “Guest Principals”.
*Provide exceptional quality food products.
*Use suggestive sell techniques.
*Thank the customer and invite them to return.
*React to and report customer complaints tactfully and promptly.
*Clean deli area, equipment, utensils, booths, store interior and other designated areas.
*Build and take down of displays and promotions.
*Price, stock, rotate and count merchandise.
*Be knowledgeable and helpful about the deli and the general area.
*Keep the customer first in all aspects of the job.
*Sincerely greeting and thanking all customers.

Responsibilities to Co-Workers:
*Be dependable.
*Consistently complete all shift duties.
*Maintain clean, safe work areas.
*Resolve conflicts in a positive and productive manner.
*Follow policies and procedures at all times.
*Maintain a positive and cooperative attitude.
*Report to work on time and when needed.
*Adjust to work schedule as needed.

Responsibilities to Management:
*Follow company policy and procedure and all laws governing food preparation and sales.
*Follow all credit card and check cashing policies.
*Follow all company safety and security policies.
*Follow all proper vendor-receiving policies.
*Look for and eliminate safety hazards.
*Report unsafe acts or conditions to management.
*Follow directions and instructions given by the management.
*Learn to follow the proper chain of command in dealing with issues.
*Prepare required accident/incident reports immediately report such activity to the Store Manager.
*Prepare shift reports and other reports required by management.
*Follow policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors and customers.
*Watch for employee, customer or vendor theft, and misuse of company property, drive-offs and loitering.
*Safeguard cash and merchandise.
*Handle cash and safe drops in accordance with company policies.
*Assist management in maintain building, equipment and grounds.
*Work flexible hours and perform as a team member.

Responsibilities to Company:
*Keep personnel areas secured.
*Comply with laws and ordinances.
*Wear the proper Mills Squeegee Fill Stations uniform while on duty as specified in the uniform policy.
*Attend training and meetings as scheduled by the store manager.
*Report all suspicious activity.
*Accomplish goals as set forth with management.
*Learn and follow all company policies and procedures at all times.