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in Ashland, KY
Account Manager, Collections (AM)
•30 days ago
Hours | Full-time, Part-time |
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Location | 5850 US 60 Ashland, Kentucky |
About this job
This position is accountable for managing a group of customer accounts and achieving established levels of revenue and collection rates. The AM consults with his/her Manager on late customers and then follows the procedures for managing the account immediately.
A continuing challenge for the AM is to maintain firm control over the late customers while providing a high level of customer service. The AM must manage the paperwork and computer documentation associated with the customer's accounts and may have to deliver and retrieve products to/from the homes of our customers. The ability to perform professionally is a strong business trait found within all successful Rent-2-Own Account Managers.
A continuing challenge for the AM is to maintain firm control over the late customers while providing a high level of customer service. The AM must manage the paperwork and computer documentation associated with the customer's accounts and may have to deliver and retrieve products to/from the homes of our customers. The ability to perform professionally is a strong business trait found within all successful Rent-2-Own Account Managers.