Host/Hostess

Primary duties and responsibilities include, but are not limited to, the following:
-Greet and seat customers, present menus to customers, inform them of any specials.
-All customers must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our customers' expectations.
-Takes customers information for wait list and quote wait to customers accurately when tables are not immediately available.
-Run the floor plan board.
-Observes tables and keep track of clean, dirty and occupied tables.
-Bus, wipe down tables.
-Cleans, organizes and stocks menus at host area.
-Fulfills various side work projects to include but not limited to filling ketchups, cleaning windows, sweeping...
-Interacts with customers in and as they leave the restaurant to ensure positive dining experience.
-Maintain restrooms throughout shift (refill paper towels and hand soap).
-Fold t-shirts and organize merchandise.
-Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
-Maintain adherence to all Company policies and procedures.
-Other duties as directed by management.
-Report to required meetings.