Account Coordinator - West Valley, UT - Full-time / Part-time

Position Description:Energize your career with one of Healthcare’s fastest growing companies.  
 
You
dream of a great career with a great company - where you can make an
impact and help people.  We dream of giving you the opportunity to do
just this.  And with the incredible growth of our business, it’s a dream
that definitely can come true. Already one of the world’s leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways
to operate our Service Centers, improve our Service levels and help
people lead healthier lives. We live for the opportunity to make a
difference and right now, we are living it up.
 
This
opportunity is with one of our most exciting business areas: Optum - a
growing part of our family of companies that make UnitedHealth Group a
Fortune 14 leader.
 
Optum helps
nearly 60 million Americans live their lives to the fullest by
educating them about their symptoms, conditions, and treatments; helping
them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many
lives in such a positive way. And we do it all with every action focused
on our shared values of Integrity, Compassion, Relationships,
Innovation, and Performance.Primary Responsibilities:
Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for
assigned accounts, typically with direct client contact (not call
center) and large or complex accounts. Builds relationships with employer/group clients (not
individual members) and serves as the primary point of contact for
overall and day-to-day service delivery. Represents client internally and coordinates with
other business units to implement client systems, complete projects, and
address ongoing service needs.    Ability to work independently; the
daily tasks require the Account Coordinator to make decisions on their
own relative to the management of their assigned accounts and
proactively address issues from the employer groups HR departments
and/or vendors.Act as a resource for others; the Account Coordinator
must be available to educate both internal and external customers on
the correct approach to resolving issues and encourage best practice
options.Self-motivated with an aggressive attitude and
creative drive; the Account Coordinator must employ problem solving
techniques on a daily basis and also the have the ability to communicate
escalated issues appropriately to upper management and internal
partners.Proactively address possible issues which would affect other employer groups.Detail oriented with strong analytical and problem solving skills that comply with operational regulations.Anticipate customer needs and proactively identifies
solutions while working closely with internal and external clients to
ensure accuracy.Delivering in-depth information to the employer regarding account set-up, account funding, and other aspects of the account.

Required Qualifications:
High School Diploma or GED2+ years of experience with Account Management 1+ years of Sales Support experience1+ years of Microsoft Office experience (creating and editing within Word and Excel)
Preferred Qualifications:
Bachelor's DegreeExperience with SalesForce.com toolsExperience with HSA (Health Savings Account) plansExperience in the Banking industryExperience in the Healthcare industry
Careers with Optum.
Here's the idea. We built an entire organization around one giant
objective; make the health system work better for everyone. So when it
comes to how we use the world's large accumulation of health-related
information, or guide health and lifestyle choices or manage pharmacy
benefits for millions, our first goal is to leap beyond the status quo
and uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds and
most advanced ideas on where health care has to go in order to reach its
fullest potential. For you, that means working on high performance
teams against sophisticated challenges that matter. Optum, incredible
ideas in one incredible company and a singular opportunity to do your life's best work.

Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action
employer and all qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender identity or
_expression, marital status, genetic information, or any other characteristic
protected by law.

 

UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.