IKEA is Hiring Seasonal Self Serve Co-workers

Position Description:
Increase sales by utilizing effective selling skills and tools to satisfy customer needs and to strengthen IKEA’s position as the best home furnishing store. Provide accurate and efficient handling of merchandise in the warehouse areas to strengthen IKEA’s position as the best home furnishing store

Responsibilities will include:

• Ensure a positive shopping experience by greeting visitors, being visible and available at all times and managing first contact resolution.
• Provide the customer with accurate product information by determining their needs, offering solutions, alternatives and add on sales that meet these needs and contribute to your sales goals.
• Positively impact 390 transfers by prioritizing daily taping of all open boxes and communicating consistent problems to your manager in order to find solutions to reduce open packages.
• Update yourself on the stock supply situation in your department at the start of each shift and sales steer to what is available today.
• Ensure BASIC ACTIONS are maintained in your department focusing on mechanical sales solutions, communication of services, taping all open boxes, keeping all aisles in "shape as new", removing empty pallets, cleaning up abandoned carts and back to stocks.
• Share product benefits and information with customers
• Provide visitors with a positive shopping experience by ensuring customer convenience standards in your sales area are met or exceeded
• Ensure merchandise is presented according to IKEA standards and is properly labeled and signed
• Adhere to inventory control procedures
• Use available resources to educate yourself on product features, services and customer selling techniques
• Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of co-workers and customers
• Assume responsibility for other tasks and projects as they occur
• Ensure Back to Stocks are managed throughout the day and completed before inventory each morning.
• Collect all damaged packaging/products, complete transfer documents and deliver to Recovery
• Adhere to all Safety and Security and Inventory Integrity procedures and routines as outlined in IKEA documentation and within your store.
• Assist customers by correctly identifying merchandise locations and utilizing proper loading methods
• Adhere to safety and security procedures including accurate and safe overstock
• Monitor the pick bins to ensure proper replenishment and dimensioning in relation to sell through
• Keep damaged merchandise to a minimum and follow inventory control procedures

Key requirements & qualifications for this position:

• Proactive and courteous customer approach
• Good communication skills including legible handwriting
• Willingness to share your knowledge and learning
• Interest in home furnishings
• Computer aptitude
• Ability to work in a team
• Problem-solving and basic mathematical skills
• Ability to work with utility knives
• Ability to lift 50 lbs. (25kg) on a regular basis and operate pallet jacks

Working for IKEA means:

Growing Together
IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

We Hire Straightforward, Down-To-Earth People
IKEA co-workers tend to be enthusiastic and hard working with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is "because of the people".

Egos Parked At The Door
We're all co-workers. We're not big on fancy titles, corner offices or private jets, and we leave our egos at the door. Why? Because it means you get to work as a team member, have fun and get on with the job.

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

This is a SEASONAL Sales position available offering 12-19 hours per week in the Self-Serve warehouse which require flexible availability inclusive of days, evenings and weekends and dept. specific needs. Outgoing, sales oriented individuals are encouraged to apply.