Territory Facilities Specialist - Full-time / Part-time

Shift: First

Status:

If you are interested in a career in retail, consider joining one of the largest off price retailers of apparel and home furnishings in the nation. We always have a large selection of quality name brand merchandise at huge savings; coats, clothing and shoes for the whole family, fashionable accessories, home decor, and everything for baby. Burlington means one-stop shopping for labels you love at prices you love even more. With more than 550 stores, we're always looking for good talent that can drive results.

Position Summary:
This position is responsible for carrying out the day-to-day administration of policies, procedures and programs that assures a well-managed, well-maintained portfolio of stores within the assigned territory. Maximum emphasis is placed on providing a positive response to the concerns and needs of the store associates in coordination and conjunction with Burlington Stores Facilities Department goals and objectives. The incumbent is responsible to direct and manage overall resources for maintaining & repairing Burlington property & stores within an assigned territory. Prioritize & execute projects to reduce impact on customer experience and ensure all work is being executed in a cost-effective manner that meets Burlington Stores quality standards.

Primary Responsibilities:
Facilities Maintenance
•Directly responsible for managing & executing the maintenance of Burlington properties (110-125 stores) within budgetary guidelines & resources
•Responsible for directing & supporting the stores on improving the overall customer services scores - particularly neat & clean stores
•Coordinate store emergency activities bringing urgent closure & communication to field management
•Manage & process all work orders & proposals in a timely manner within your assigned territory
•Educate the field management teams in the handling of facilities’ issues within your assigned territory

Vendor Management:
•Manage relationships with all vendor service trades within a territory to drive most value for Burlington
•Manage vendor territory scorecards
•Participate in vendor selection & negotiations
•Enforce contract compliance to ensure Burlington’s standards are met
•Monitor territory stores to ensure consistent vendor quality standards are being maintained

Policy and Procedure Compliance Management:
•Manages systems/projects to achieve department goals in accordance with Company policies & practices
•Analyzes territory department plans and reports to execute needed repairs to stores
•Provides leadership by exhibiting influence and expertise to territory RVPs & ROMs, thus affecting the results of the operating area
•Interacts and communicates with management, fellow team members, and supporting departments to ensure the needs of the territory are considered in the development of projects
•Develops effective vendor relationships by providing performance feedback and communicating while enforcing Burlington Stores service level expectations
•Manage the bidding process within corporate guidelines for an urgent turnaround of work completion
•Manage the processing of all work order & project invoices assuring required back up is submitted

Scope and Impact:
The Facilities Team Mission is to provide support, resources and assist the stores in maintaining a safe, secure, and clean environment for all customers and associates.

Our accountabilities include taking pro-active measures to enhance the store experience through evaluating new methods and ideas such as scheduled protective-preventive maintenance and quality control programs. This will ensure all emergencies and repairs are addressed in a timely, cost-effective manner.


Required Qualifications:
•3- 5 years of experience in retail multi-property facilities/construction management or related field
•Must possess a basic understanding of trades involved with repairs and maintenance
•Typing/keyboarding 30 wpm (minimum)
•Computer skills to include proficiency in MS Office applications Word and Excel
•Facilities software (Service Channel) or similar program knowledge a plus
Education: High School Degree or equivalent, College Degree or equivalent work experience preferred
Licenses/Certification/Registration: Plumbing, electrical, flooring, handy-man schooling and or experience in a retail maintenance/construction environment is a plus
Experience: Qualified candidates must possess a minimum of three years facilities maintenance or construction experience

Skills and Abilities:
•Excellent reading, writing/oral communication, organization and follow–up skills
•Self-directed and motivated individual comfortable working in collaborative team environment
•Strong analytical skills
•Ability to multi-task is a must
•Must possess in-depth project management skills
•Must be able to work independently as well as in a team environment
•Ability to balance and prioritize competing demands
•Successful candidate must possess a strong sense of urgency

Physical Requirements:
•Able to sit for long periods in an office cubicle environment
•Must be able to communicate via phone
•Lifting 10 lbs
•Must be capable of sending/receiving/reading/responding to emails
•Periodic/occasional travel to visit stores may be required
•Ability to support the on call process, after hours & weekends a minimum of 1 week out of every 5 weeks to coordinate store emergencies with the on call service

Our ideal candidates will be self motivated, team players, who have the desire to succeed. We care about our employees, have a supportive environment that values trust and respect , offer a competitive wage and benefits package that includes a generous paid time off plan, plus an associate discount, and a company matched 401(k) to name a few.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Come join our team. You’re going to like it here!