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Call Center Representative-4pm-midnight - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 200 Westgate Parkway, Suite 10 Richmond, Virginia |
About this job
Call Center Representative - do you have at least one year of continuous call center experience? Can you work 4pm - midnight? (training 9am-5pm).
As a customer service/call center associate you will answer incoming phone calls and provide information, conduct research to provide caller information and occasionally assist upset callers with issues. Concierge style customer service skills required with a minimum of one year call center experience.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
As a customer service/call center associate you will answer incoming phone calls and provide information, conduct research to provide caller information and occasionally assist upset callers with issues. Concierge style customer service skills required with a minimum of one year call center experience.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Excellent communication skills
**MINIMUM ONE YEAR CALL CENTER EXPERIENCE**
Ability to work 4pm - midnight.
Excellent critical thinking skills
Ability to problem-solve
Ability to diffuse upset customers
Ability to work every other weekend
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