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in Chesterbrook, PA
Delivery Driver
Hours | Part-time, Full-time |
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Location | 369 west lancaster ave Chesterbrook, Pennsylvania |
About this job
Job Summary:
Our Delivery Drivers are the face of Seasons Pizza in the community. A Delivery Driver is responsible for transporting food and beverages to customers in residential and commercial locations in a timely manner while providing a friendly customer service experience.
Job Responsibilities:
• Confirm sequence of deliveries and directions before leaving the restaurant.
• Prep and restock front of house and back of house food products as needed while following proper rotation methods.
• Assemble and stock pizza boxes.
• Maintain a clean and organized delivery/dispatching area, including pizza bags.
• Maintain proper food temperatures by using hot bags for all orders.
• Follow all traffic laws.
• Quickly and accurately transact any and all methods of payment, including but not limited to cash and credit cards.
• Ensure all delivery receipts are totaled and signed.
• Return all hot bags to the store.
• Follow proper cash drop procedures.
• Communicate guest complaints, including missing items from a customer’s order, to management immediately and assist in resolution where appropriate and directed.
• Immediately return to the store after all completed deliveries, unless otherwise instructed by management.
• Empty trash, break down cardboard boxes, and sweep parking lot.
• Follow all closing procedures.
• Dishwashing.
• Other tasks as assigned.
Job Requirements:
• 18 years or older with minimum 2 years driving experience.
• Valid, non-expired driver license.
• Proof of non-expired insurance that meets the requirements of the licensing state.
• Vehicle to be used for delivery must have passed state vehicle inspection.
• Motor Vehicle Record (MVR) clear of certain violations as stated in our MVR Driver Evaluation Criteria.
Job Expectations and Qualifications:
• Report to work on time and adhere to timeclock requirements.
• Adhere to uniform and attire standards, and present a neat, clean and professional appearance at all times.
• Check orders for completion before leaving for delivery.
• Maintain a sense of urgency, but drive cautiously to ensure quality food presentation.
• Respect customer property (e.g., do not walk on the lawn).
• Uphold all Seasons Pizza customer service standards, including prompt, friendly, courteous, personalized, and professional service.
• Strong customer service skills; understands and upholds standards related to greeting, serving and interacting with customers and vendors.
• Positive attitude at all times.
• Friendly and helpful; offers help to customers, team members and community members.
• Team-oriented; willing to help any other team member when asked or to assist without being asked.
• Understand and uphold safe cash handling and risk guidelines.
• Able to use Point of Sale system efficiently and effectively.
• Able to utilize phone system efficiently and effectively.
• Notify a manager immediately in the event of a workplace injury, incident, or automobile accident.