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in New York, NY

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About this job

Job Description

This is a contract position for up to 12 months in New York City (financial district).

We're a hardcore technology company, developing invisible software. We build our business sustainably through passionate and loyal customers, and every single team member has a mission of delivering exceptional customer service at all times.

Responsibilities:

  • Analyze language data and classify according to guidelines, with a high level of efficiency and accuracy
  • Provide ongoing feedback and analysis for evolving internally built tools and guidelines
  • Identify and communicate efficiency gains for processes and procedures
  • Become an expert in your subject matter domain
  • Contribute training materials and train colleagues to be experts

Requirements

  • Interest in working at a cutting edge technology company
  • Strong attention to detail
  • Internet/tech savvy-full command of internet navigation/research and software systems/regularly uses apps
  • Fluent in English (oral and written)
  • Ability to analyze and interpret written English
  • Flexibility and comfort working in a constantly changing environment
  • Naturally curious
  • Ability to work under pressure
  • Excellent communication skills
  • No prior work experience required
  • Must have at least a high school education