Senior Process Improvement Analyst - Full-time

JOB OVERVIEW

At Sunrise Senior Living, we pride ourselves as pioneers in setting standards of excellence, and strive to provide care & services to seniors across our 300+ locations in the United States, Canada and the UK better than anyone. In alignment with our mission and values you will be part of a dynamic and talented team of professionals. You will find opportunities that provide more than just a job. Sunrise is a place where personal and professional growth is an integral part of your career experience.

We are seeking a Senior Process Improvement Analyst to join our team at our Corporate Office in McLean, VA.

"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."

- Sunrise Leader

RESPONSIBILITIES & QUALIFICATIONS

The Senior Process Improvement Analyst will be accountable for supporting and analyzing strategies for driving continuous improvement across all Sunrise communities to enable the highest level of care delivery, a superior resident experience and operational excellence world-wide. Provides support to Vice President of Operational Excellence in the execution of key projects aligned to organization priorities. The key areas of responsibility include:

• Develop metrics and analytics to support resident care, measure performance, generate actionable insights, and drive targeted improvement strategies.
  • Analyze large amounts of resident care data using advanced statistical methods.
  • Independently execute analysis including information gathering, methodological design, and final representation / visualization of data. Ability to think through connections between operating model and care outcomes and what might be found in population databases.
  • Must be able to translate data and complicated, technical analytics into concise and easily understood graphs and reports demonstrating patterns, trends, and opportunities.

• Evaluate the impact of various operational strategies and draw conclusions, make recommendations and communicate data into meaningful information.
  • Serve as an analytics subject matter expert to assess business questions and problems, design analyses to meet business needs, and provide recommendations
  • Analyze data for patterns or opportunities to investigate and create reports to present findings
  • Validate and document productivity gains from work streams

• Manage cross functional improvement projects and lead teams in the identification, research and implementation of process improvements. Increase standardization of work processes and accomplish measureable business process improvements, utilizing fact-based management practices and the use of Six Sigma and other problem solving methodologies.
  • Document business processes, analyze financial and operational data, develop recommendations based on data analysis, lead work streams / own key deliverables, understand and report on key metrics, identify areas of opportunities for business improvement and identify root causes were appropriate.
  • Support project teams in process quality activities by educating, coaching and mentoring others on process improvement philosophy, tools and application, sharing best practices.

Education and Experience

• 4-year bachelor's degree from an accredited university, post graduate degree is preferred.
• 5+ years of relevant experience
• Certification and/or training in quality management, process improvement, Lean Six Sigma, etc, required.

Qualifications and Skills

• Advanced Excel, Minitab or other statistical analysis software required. SQL and Oracle experience strongly preferred.
• Highly analytical with an aptitude for translating complex information into presentation-friendly formats.
• Exceptional interpersonal, facilitation and oral and written communications skills
• Must be self-directed, flexible, motivated and work well independently as well as with a team; consistently take a hands-on, proactive approach
• Proven track record of success working in or with fast-paced, consumer focused organizations

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Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.
ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will…

Make a Difference Every Day
We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.