Education Specialist- San Antonio, TX

Purpose:
This position is responsible for delivering exciting and motivating technical, customer service, and management training that ensures all salon staff is able to deliver the brand promise with each and every customer.

Key Result Areas:

• Completes all training requirements as noted on the audit form, and achieves minimal cancellations.
• Delivers presentations with high technical quality.
• Delivers presentations using effective facilitation techniques and establishing a climate consistent with Delivering Our Brand.
• Manages assigned market budgets and all other administrative tasks in a quality manner and on time.
• Connects with new franchisees to ensure they and their staff receive required training in a timely manner.

Key Technical Competencies:

• Knowledge and support of the Great Clips technical and operating systems; ability to explain the rationale and foundation for the system.
• Ability to effectively and consistently deliver training sessions using the Great Clips technical and management training systems and workshop materials.
• Ability to certify that a participant has learned and successfully demonstrated the material learned in training.
• Ability to establish credibility and communicate effectively both verbally and in writing.
• Ability to manage an intensive travel schedule and work a flexible schedule, including evenings and weekends, is required.
• Ability to stand for long periods of time to deliver training and cut hair.
• Knowledge of and skill in using application software including Word, Excel, Microsoft Outlook, and Internet functionality.
• Ability to lift up to 20 pounds is required.
• Ability to maintain a schedule that allows 50-75% travel.
• Willingness to be flexible when market needs change.

Desired Education and Experience:

• Current cosmetology license with at least 1 year of training/educating experience or salon management experience required. 
• Great Clips Technical Certification is required.

Supervision: 
None