Quality Control Technician - Full-time

Are you seeking an opportunity to have a direct impact within one of the fastest growing companies in D.C? This is your chance to advance your career with an industry-leading home security company, during our dynamic growth period. As a Quality Control technician you will play a critical role in delivering a world-class consumer experience to our customers by ensuring that all customer orders arrive on time, with 100% accuracy.

If you are energetic, hardworking, eager to succeed and hungry to utilize your skills to drive operational excellence, then this is the opportunity for you! 

Responsibilities:

• Inspect packing quality, product aesthetics, and test overall system functionality
• Meticulously follow quality control SOPs/Guidelines to ensure product accuracy & effectiveness  
• Maintain various logs documenting every order to evaluate process efficiency, accuracy, and timeliness. 
• Recommend changes in SOP's, production standards, administrative procedures, and other actions that will improve overall departmental quality
• Package every alarm system so that each customer has an exceptional, unparalleled out-of-the-box experience
• Conduct frequent internal quality audits
• Assist with any other priorities as needed in the department: 

Qualifications: 

• Extremely high attention to detail
• Highly accountable; with a strong commitment to performing and producing the highest level of quality at all times.
• Ability to work in high-pressure, time-sensitive situations with the capability to multi-task and appropriately handle competing priorities
• Strong aptitude to identify problems and recommend solutions
• Positive attitude focused on delivering world-class customer satisfaction
• Ability to lift and carry boxes weighing up to 50 lbs.
• Enthusiasm for a fast-paced, cutting edge, metric-driven environment
• Ability to follow instructions and department procedure
• General computer skills with experience in MS Office applications
• Intermediate typing proficiency - no "Hunt and Peck" typing
• Finger dexterity to manipulate security equipment
• High School Diploma or equivalent

About the Company:

Headquartered in Vienna, Virginia, Frontpoint is a high growth consumer technology company with an award winning corporate culture. We are the leading nationwide provider of wireless alarm systems and interactive home security with more than 130,000 customers across North America. Frontpoint has created a truly unique consumer experience by combining next generation technology with unrivaled simplicity and an unyielding commitment to customer service. We're the highest rated alarm company in the United States, with unmatched reviews on nearly every online review site.

Frontpoint provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Frontpoint complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Frontpoint expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Frontpoint's employees to perform their job duties may result in discipline up to and including discharge