Dispatcher - Trucking Company

Express Employment is looking for a Dispatcher for a full-time position.

The purpose of this position is to perform a variety of highly responsible and complex secretarial administrative duties,  clerical accounting duties, customer (citizen) interface, and communication center dispatch in support of Operations and Maintenance Division;  coordinate and participate in office functions  in support of the goals and objectives of the area of assignment; to relay issues and problems to respective departments or divisions for services as needed and appropriate; and provide information and assistance to the public regarding policies and procedures.

Duties may include:

• Respond to requests and relay emergency and non- emergency calls to appropriate personnel for service
• Receive incoming telephone calls; respond to public inquires in a courteous manner; provide information within the area of assignment; and resolve complaints in an efficient and timely manner
• Coordinate and participate in the preparation of various reports, memoranda , and correspondence of legal, technical, or confidential nature
• Maintain a calendar of activities, meetings, and various events for assigned staff; schedule meetings and coordinate activities within the department
• Perform responsible administrative secretarial duties in support of Management staff
• Perform a variety of the full range of general clerical duties including filing, record keeping, and data entry/query
• Serve as liaison for the assigned area with other departments, divisions, and outside agencies; and answer questions and assist in resolving issues

Competencies:

• Skills with interpersonal relationships
• Ability to speak clearly and concisely is a must as two-way radio and telephone communications are essential
• Ability to read and write reports, prepare expositions and summaries with proper format, punctuation, spelling and grammar using all parts of speech
• Intermediate math skills with the ability to deal with a system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement
• Ability to utilize a full suite of office automation tools to include computer, printer, copier, telephone
• Knowledge of and ability to fully utilize Microsoft Office and knowledge of or ability learn to use database

If you have this experience and are interested in the position please reply with your resume or apply online at . You can also use our computers to fill out an online application Monday-Friday 1:30 pm – 3:30 pm at our office located at 2360 South Academy Blvd, CO Springs, 80916. If you have any questions please call us at 719-390-1300.